The Cell Phone Repair Guy

Cellphone Repair Questions

Q. The Cell Phone Repair Guy Warranty

1-Year warranty covers defects in the parts that we install as well as the labor associated with the repair . The warranty does not cover issues caused by physical or liquid damage.

Q. Does my Apple warranty cover any software problems?

Apple warranty does not cover software issues but for a small charge we can do this for you.

Q. How long will my repair take?

Most iPhone repairs take around 30-45min, you are welcome to wait until the repair is complete. Samsung repairs usually take 1-2 hours. Other Phones depend on part availability. iPad repairs are usually done the same or the next day

Q. I have sourced my own part and would like to have you fit it, is this possible?

Yes, but you will be charged upfront for labour and we take no responsibility for the quality of the part. If for some reason the part is faulty and would like us then to unistall the part, additional charges may apply.

Q. How does your warranty plan work?

We offer a 365 day warranty for all Apple products and Samsung devices. Our warranty covers our parts and workmanship. If the repaired or replaced parts stop working properly, bring it back and we will redo the repair at no cost to you.

Q.How quickly will you have a technician physically dispatched to my location?

Mobile service not available.

Q. Do you offer bundle deals on fixing multiple phones?

Yes, we most certainly do have discounts on multiple issues affecting your device. Give us a call to find out more.

Q. My phone is unresponsive to touch, can you fix it?

Yes, in most cases all your phone needs is a new front screen replacement.

Q. How do I know what’s really wrong with my phone?

We offer a free diagnostic test to anyone who brings their cell phone to us. We will tell you what’s wrong with your device, how we’re going to fix it, and how much it will cost. Then you can decide to have your phone repaired with us—or not.

Q. I dropped my phone in liquid that was not water, should I send it in for the liquid damage service?

It depends on the liquid. We reserve the right to decline liquid damage repair if the phone or device has been exposed to a liquid that may be hazardous in any way. Please call us at to inquire and make the proper arrangements.

Q. How long does the liquid damage service generally take?

The liquid damage service generally takes between 24-72 hours to complete, depending on the level of damage. However, this estimate can vary depending on the extent of the damage to the logic board and other components.

Q. What repairs are offered?

We specialize in iPhone Repair, iPad Repair, iPhone Repair, Smartphone Repair, Tablet Repair!

Q. How much do you charge for an estimate?

We offer FREE Estimates!

We can fix it almost as fast as you can break it.

We do fast Samsung phone repair. In most cases, technicians will be able to repair your device in just minutes, and if it’s a phone screen accident you need us to make Un-Happen, we’ll normally get your phone in and out in 45 minutes or less.