Contact Us

FAQ

Got questions? We’ve got answers! Explore our FAQ section to learn more about our services, repair process, and what to expect when you bring your device to The Cell Phone Repair Guy. Whether you’re curious about pricing, turnaround time, or warranty details, you’ll find all the essential information right here.
Contact Us
We repair a wide range of devices, including smartphones, tablets, and other wireless devices from all major brands like Apple, Samsung, Google, LG, and more.
Repair times can vary depending on the issue. Many common repairs, such as screen replacements or battery swaps, can be completed in under an hour. For more complex issues, we’ll give you an estimated time when you bring in your device.
Yes, we use high-quality parts, including OEM (Original Equipment Manufacturer) parts when available. For some repairs, we also offer premium third-party parts as a cost-effective alternative.
Absolutely! We offer a warranty on all repairs to ensure your peace of mind. The warranty covers the parts used and the labor involved in the repair. Ask our staff for specific details about the warranty duration.
No worries! We offer free diagnostics to identify the issue. Once we determine the problem, we’ll provide you with a repair plan and cost estimate before proceeding.
Yes, if you’re unable to visit us in person, you can take advantage of our mail-in repair service. Simply ship your device to us, and we’ll repair it and send it back to you as quickly as possible.
In many cases, we can recover data from devices that have been damaged. We’ll do our best to retrieve your photos, contacts, and other important information.
Repair costs vary depending on the issue and the parts needed. We aim to offer competitive pricing and will provide a detailed quote before starting any work.
Yes, in addition to repairs, we offer device cleaning, software updates, screen protectors, and accessories to keep your device in top shape.
We recommend using protective cases and screen protectors to reduce the risk of damage. We also offer advice on proper care and maintenance to extend the life of your device.

Monday – Friday : 10:00AM – 5:00PM
Saturday – 11:00AM – 3:00PM

Contact Us

Free Repair Estimates

We offer free repair price estimates when fixing your favorite devices. We will diagnose the problem and provide an affordable estimate, quickly. As tech experts, we can repair a broad range of mobile phones from top brands.

Visit anytime

Our Shop

16533 Addison Rd, Addison, TX 75001, United States

Open Hour

Monday - Saturday : 9:00AM - 7:00PM
Sunday - Closed (But don’t worry, we’ll be back to save the day on Monday!)

Support Contact

Phone

(972) 750-0355

Email

[email protected]

Quick Links